9 Jul 2017

Full-Time Legal Secretary

staff@pourati.comLos Angeles, California, United States

Job Description

We are a boutique law firm focusing in personal injury and employment law.

We are seeking an experienced (1-2 years in a personal injury law firm) bilingual (Spanish/English) staff member to join our Personal Injury Department.

Responsibilities include:

  • Conduct the intake process in person and over the phone
  • Retrieve necessary information regarding the new case(s) via phone, demonstrate compassion for the injured party.
  • Locate applicable reports such as traffic and collision reports, police reports
  • Interview witnesses as appropriate
  • Provides excellent client service by establishing a rapport with callers, using appropriate tone, clear enunciation, respectful words, as well as empathy for their situation and needs
  • Evaluates the information obtained from each caller to determine whether an appointment should be set for the prospective client, a referral to another attorney or firm should be made, or some alternative information should be provided
  • Assist in gathering police report, medical bills and records from hospitals, Medi-Cal, Medicare, private doctors, for established clients

Qualified candidate will have 1-2 years related experience. Knowledge or experience in the areas of insurance claims, personal injury is a must. Must have excellent client service skills, strong oral and written communication skills. Must be bilingual in Spanish. Experience with Word, Excel, Outlook required.

Job Type: full-time or part-time

Job Location:

  • Wilshire/Bundy 90025

Required education:

  • High school or equivalent
  • Preferred: AA or college degree

Required experience:

  • Personal Injury or Insurance claims: 1 year

Required language:

  • Bilingual Spanish

 

Please send resumes and comp demand to: staff@pourati.com. No calls or other emails please.

Job Categories: Legal. Job Types: Full-Time. Job expires in 78 days.

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